The Cloud Infrastructure Administrator is responsible for implementing, configuring and supporting technology solutions throughout the organization with a focus on Azure and Microsoft 365 solutions. The role requires both broad and deep technology knowledge to address common customer business problems across the technology spectrum.
Position Type
This role is on-site for first 90 days and then eligible for a hybrid work model with 50% remote work from home.
Hourly + Bonus Program:
Base Salary:
Cloud Infrastructure Administrator: $87,625 yearly
Senior Cloud Infrastructure Administrator: $105,150 yearly
Bonus Program:
Ability to earn up to a 20% pay bonus and up to two weeks additional paid time off. Both incentives are based on overall employee performance.
Benefits:
Medical, Dental, Vision, Life, Disability, 401(k), PTO, and ability to earn a 20% pay bonus and up to 2 weeks of additional PTO based on performance
Primary Responsibilities
- Manage existing technology solutions to ensure appropriate optimal performance, availability, and patching
- Analyze, log, track and resolve complex software/hardware issues pertaining to TCP/IP networks, printers, servers, and applications to meet business needs
- Perform troubleshooting as required, as such, lead problem-solving efforts often involving outside vendors and other support personnel and/or organizations
- Responsible for the development of current state documentation and knowledge base articles; Update documents regularly, and maintain accurate documentation on system performance and operational activities
- Create functional-need scripts to ease and simplify administration
- Adhere to and promote existing ITIL processes and standard procedures as documented
- Document standard configurations for administered systems
- Follow Change Management practices
Secondary Responsibilities
- Execute sensitive data backup, restoration and discovery procedures
- Implement recommended remediation from security and vulnerability audits
- Maintain a solid understanding of emerging infrastructure technologies and trends
- Act as an escalation point to assist in diagnosis and resolution of problems for technology solutions
- Perform root cause analysis on problems and identify action items / recommendations to address issues
Required Qualifications
- Bachelor’s degree in Computer Science or a related field. Appropriate additional experience beyond the minimum required experience may be substituted for education
- Minimum of 3 years of verifiable work experience in a systems administration or similar role
- Extensive Experience managing Active Directory (create and deploy GPOs, user/computer groups, manage organization permissions strategies)
- Experience supporting Microsoft 365 and Cloud infrastructure (IaaS) solutions (Azure or AWS)
- Experience with PowerShell scripting
Preferred Qualifications
- Microsoft Azure / 365 certifications
- Knowledge of network topology, firewalls, routers and wired/wireless infrastructures